Customer Interaction Solutions for your Success

Voice Portals		Telenet Voice Solutions

Products and services for the development, implementation and maintenance of voice portals		Turnkey voice dialogue solutions: Automated switchboard, automated customer survey, telephone banking, issue tracking and more

Testing and Monitoring Solutions		Customer Interaction 2.0

Testing and Monitoring Solutions for Contact Centres, Service Provider and Network Equipment Manufacturers.		Customer Care 2.0: Social Network Integration, Mobile Solutions, Unified Communications

Contributed Article by Telenet in NET 1-2/2011: Customer Interaction Center 2011
Anja Bonelli, Business Development Executive bei Telenet, describes the communication conditions under which today’s contact centres act – and shows how the problems related with this situation can be solved. More

Telenet Presents a New Solutions for Social Network Integration at CCW
The new solution Telenet SocialCom ® allows you an efficient customer service in the social web. For more information about Telenet SocialCom please see here.